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Help and contacts

One phone line reaches a person whether or not you are appointed yet; chat and the Help Center open up once you are working in the portal.

If you have not been appointed yet and want to talk to a person, call: 1-385-206-5633.

Phone
1-385-206-5633, whether or not you are appointed yet.

Once you are appointed and working inside the Novo Agent Portal, two more channels open up.

Chat
Chat with support directly from the portal's top bar.
Help Center
The Canary Help Center, linked from the portal's Help menu.